financial assistance representative
financial assistance representative


At Biogen, our goal is for everyone to get the support they need. Biogen Support Services has financial and insurance assistance options that can help you manage your VUMERITY® (diroximel fumarate) cost, depending on your individual needs. If you have any questions, call 1-800-456-2255 Monday-Friday from 8:30 AM to 8 PM ET. Hablamos español.

Biogen Support Coordinators will communicate with you and your insurance company to explain coverage options and costs, including guiding you through the Prior Authorization process. They can also explain complicated insurance information and changes.


Biogen Support Coordinators can also help identify potential options for financial assistance with your relapsing MS medication. They are available at 1-800-456-2255 for assistance. If you are:

Commercially Insured

If you’re eligible, the Biogen Copay Program could lower your medication cost to as little as $0.* For most commercially insured patients, VUMERITY costs $0.

Government Insured

We can check to see if you are eligible for alternative government insurance programs

Uninsured or Underinsured

We can research other possible financial assistance available to you

*There is an annual cap on the amount of assistance that patients can receive over a one-year period. Federal and state laws and other factors may prevent or otherwise restrict eligibility. People covered by Medicare, Medicaid, the VA/DoD, or any other federal plans are not eligible to enroll. You are eligible to enroll in the Biogen Copay Program for as long as it is offered and you are treated with VUMERITY.

72% of commercially insured patients taking VUMERITY pay $0 compared to only 20% of those taking a generic dimethyl fumarate. (Data as of Dec 2023.) Final costs may vary based on individual plan.


Find out how the Biogen Copay Program can help lower the copay set by insurance.