Support Services

Sometimes it helps to know that you’re not alone. Your healthcare provider is your first source of information. But Biogen—the maker of VUMERITY® (diroximel fumarate)—is also here to support you with Biogen Support Services.

By joining Biogen Support Services, you’ll get tips, tools, and personalized assistance for your relapsing MS, including:

  • One-on-one phone support from our Support Coordinators
  • Free access by phone to Nurse Educators 24/7
  • A variety of financial and insurance support services, and our Biogen Copay Program
    (if you’re eligible)
  • Information about VUMERITY treatment and support services

Nurse Educators

Whether you’re just starting treatment or have been on treatment for a while, Nurse Educators can provide you and your care partner with additional support and respond to questions you may have. Nurse Educators are registered nurses who work on behalf of Biogen, and many are MS-certified. They can:

  • Answer questions or provide information 24/7 related to your relapsing MS and VUMERITY
  • Provide ongoing phone support, including information on how to take your medication and help manage common side effects
  • Review instructions from your healthcare provider and connect you with available resources

Although Nurse Educators can be a great resource for you, it’s important to remember that your healthcare provider is always your best source of information.

Get support today

Contact Nurse Educators 24/7 at 1-800-456-2255. Hablamos español.