Support Services

Sometimes it helps to know that you’re not alone. Your healthcare provider is your first source of information. But Biogen—the maker of VUMERITY® (diroximel fumarate)—is also here to support you with Biogen Support Services.

By joining Biogen Support Services, you’ll get tips, tools, and personalized assistance for your relapsing MS, including:

  • One-on-one phone support from our Support Coordinators
  • Free access by phone to Nurse Educators 24/7
  • A variety of financial and insurance support services, and our Biogen Copay Program
    (if you’re eligible)
  • Information about VUMERITY treatment and support services

Nurse Educators

Whether you’re just starting treatment or have been on treatment for a while, Nurse Educators can provide you and your care partner with additional support and respond to questions you may have. Our Nurse Educators are knowledgeable and highly educated in relapsing MS. They are all registered nurses, and many are relapsing MS-certified or working toward their relapsing MS certification. They can:

  • Answer questions about relapsing MS treatment, common symptoms, and side effects
  • Provide you with support through relapsing MS education
  • Help you plan conversations with your healthcare provider
  • Connect you with the services and support that are available to you

Although Nurse Educators can be a great resource for you, please keep in mind that your healthcare provider is always your primary resource when it comes to your relapsing MS and your treatment.

Get support today

Call 1-800-456-2255 to connect with a Nurse Educator 24/7. Support is available in Spanish.